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Refund Policy
We at PIPS GATOR are confident in our product’s outcomes and provide excellent assistance after the product has been sold. As a direct consequence of this, our policy allows you to return purchases within seven days without incurring any further fees. Simply get in touch with us within seven days of making your purchase, and we will give you a complete refund of the cost of the EA if you are unhappy with the results it produces. You may buy our goods with complete peace of mind knowing that your money is secured thanks to our warranty. Why hold off, then? Today is the day to place your order for PIPS GATOR EA!
At our company, we place a high priority on the complete pleasure of our clients. Because of this, we have complete faith in our products and services, but ensuring that you are happy is and will always be our first concern. Simply let us know within seven days of your purchase if you are unhappy with it for any reason, and we will promptly and easily issue a refund to you without any further difficulty. All we ask is that you provide us with your trade history for the relevant time period so that we may look it over and take appropriate action based on what we find. We want each of our customers to be pleased with the items they have purchased from us; thus, if you aren’t, please don’t be reluctant to contact us. We are grateful that you choose to visit our website.
In the event that you did not get an email or a download link for Pips Gator EA relating to the product that you ordered, you are welcome to get in touch with us as soon as possible by email or one of the other accessible ways of communication on our website. Please accept our apologies for any trouble this may have caused, and know that we are here to help in any way we can.
Please also let us know in a timely manner if you are experiencing any type of technical issues with the product or if you require any kind of additional help from the vendor of the product. We want to ensure that you are completely satisfied with your purchase, and we will do everything we can to resolve any issues you may be experiencing. Please do not hesitate to contact us for assistance.
Any inquiries or issues you may have can be sent to our support desk, and we also provide live chat support for further assistance. Our customer service department is open around the clock, seven days a week, while our live chat assistance is accessible from 8 a.m. to 10 p.m from Monday to Sunday, according to Pakistan standard time.
We are aware that you could have certain inquiries or worries that require a speedy response from our end, and we are here to help. As a result, we make every attempt to respond to the questions you’ve sent us by email within 24 hours (excluding holidays). Nevertheless, during times of high demand, it is possible that you will not receive a response for a little bit longer than usual. We are grateful for your understanding and can guarantee that we will get back to you as soon as possible after making every effort to do so.
Please include the following information so that we can respond to your inquiry as quickly as possible: your initials and last name or authorized username (legal name), your email account, your customer ID number, your specific account number, and investor password, as well as your broker’s name and server IP/address. This information will help us respond to your inquiry as quickly as possible. Also, if you are asking for a refund or a transfer of license, please give a full trading history covering at least seven days or longer, and specify the reason for your request.
Cancellation
When you buy something from us, you are immediately eligible for protection under the terms of our warranty policy. This indicates that if you are dissatisfied with your purchase in any way, you can easily get a complete refund by returning the item. Be aware, however, that if you decide to get a refund or cancel your purchase while the warranty is still active, all of your logins and memberships will be cancelled. Any products that you have downloaded onto your computer will need to be deleted permanently. Please keep this in mind. Because we want to ensure that our products are of the greatest quality and live up to your expectations, we must strictly implement this policy. We hope that you can understand why we must do this.
DETAILED ACCOUNT HISTORY
At PipsGator, we are aware that there are occasions when our customers may wish to cancel a purchase or submit a request for a refund. Our goal is to make the procedure as uncomplicated and uncomplicatedly simple as possible. Please provide us with the Client ID Number, Authorized UserName, the date of purchase, and a complete account trading history, journal, and expert history exported from your MT4 interface in PDF or HTML extension for the specific account in order to seek a transfer or refund. The email should be sent from the same email address provided in the Expert coding form and to refund@pipsgator.com. We will look into what you’ve asked for and get back to you as soon as we can. We are grateful that you have chosen Pips Gator and appreciate your continued support.
That not everything goes as planned is something we totally get. Please give our team up to three days to analyze the contents of your refund or license transfer request and respond to it. When your refund or transfer has been completed, a support staff member will contact you to let you know or request any additional information they may need. Please be patient with us as we endeavour to improve our service.
We apologize for any trouble that our policy may create, and we appreciate your patience. All refunds will be granted using the same payment method used to make the original purchase. Please wait seven to fourteen days for the refund to be processed and paid to your account.
All of our items come with a money-back guarantee for a period of seven days. In the unlikely event that you are unhappy with your purchase, all you need to do is get in touch with us within seven days of receiving it, and we will return the full amount. Please be aware that we do not accept returns on digitally downloaded products; thus, before completing your purchase, please make sure that you have read the product description in its whole and with great care. In addition, we do not accept returns on products that have been installed or utilized after following the instructions provided in the installation guide in any way.
Thank you for reaching out to us. We are happy to help answer any questions or concerns you may have. Please visit our support desk for more information. Our team is available 24/7 to help resolve any issues you may be having. Thank you for choosing our company and we look forward to continuing to serve you in the future.
